Question 1

Are you a certified mechanic?

Accepted Answer

Yes, Randy and Adam are ASE certified mechanics and have been mechanics for more than 20 years before joining the RMI team. We also have our automotive repair certification by the state of California. Our ARD number is 293734.

Question 2

How much does your service cost?

Accepted Answer

You can see our price packages here.(javascript:void(0))

Question 3

Do you do in-person inspections or have an office I can come to?

Accepted Answer

Yes! If you do not feel comfortable doing a video chat inspection we also offer mobile inspections in which one of our inspectors will meet you at a specified location of your choosing. But we only offer this service for San Diego drivers. We do not have any offices that you are able to come to as we are a virtual service but can help with any questions you have just click on our contact page, fill out the form, and we will be in touch with you shortly.

Question 4

Do you work for Uber or Lyft?

Accepted Answer

No, we are a third party, independent company from Uber or Lyft. We are not associated with them and like many other companies through out the country we offer a comprehensive 19-point inspection that you as a ride share driver can then upload through the Uber or Lyft platform so that you can start or continue to drive.

Question 5

What if my car does not pass the inspection?

Accepted Answer

No problem, you only pay after you pass the inspection so if your vehicle doesnt meet the proper safety requirements you will not be charged. We will simply tell you the reason for the failure and once you can have the issues fixed we will pass your vehicle.

Question 6

How often do I need an inspection?

Accepted Answer

Uber and Lyft require every driver to have their vehicle inspected once every year or at every 50,000 miles, which ever comes first.

Question 7

Can I use a two door vehicle to drive for Uber or Lyft?

Accepted Answer

For Uber and Lyft, a 4 door vehicle is required. But, for Uber Eats, a 2 door vehicle is acceptable absolutely.

Question 8

what are your hours of operation?

Accepted Answer

We operate from 7am-11pm PST, (10am-2am EST), 7 days a week

Question 9

Can I request an inspection for both Uber and Lyft?

Accepted Answer

Yes, we do an Uber and Lyft bundle inspection!

Question 10

Do you do on-demand inspections?

Accepted Answer

Absolutely, it may take up to an extra 15 minutes depending on how busy we are but usually we can provide a completed on-demand inspection within 30 minutes. Simply fill out the "schedule an inspection" form, pick your appointment time, then you will be directed to a confirmation page where you can click on "I need an on demand inspection" then one of our inspectors will contact you immediately!

Question 11

What methods of payment do you take?

Accepted Answer

We accept all major credit cards as well as debit cards and also accept paypal and venmo payments! If it is a mobile inspection in which we meet you at a location of your choosing, we accept cash or card.

Question 12

Once the vehicle inspection is complete will you upload my inspection form to Uber or Lyft?

Accepted Answer

Once the inspection is complete and payment is recieved we will then send you your passed inspection form (via text message or email which ever your perfer) and then you upload it to the Uber or Lyft platform. We can provide instructions on how to do so.

Question 13

Can I submit the same inspection form to Lyft or Uber?

Accepted Answer

No, Uber and Lyft have different inspection forms. But no need to worry we provide you with which ever one you need or both if necessary for a bundle inspection.

Question 14

If I get an inspection with you, can you guarantee my approval to start driving with Uber or Lyft?"

Accepted Answer

Being approved to drive for Uber or Lyft depends upon three factors. The first is your vehicle inspection. The second is a background check. The third is a driving record check. Ryan's Mobile Inspections is only involved in the vehicle inspection and has no influence over your background check or driving record check as those are done by Uber or Lyft and we are a seperate company from both Uber and Lyft.

Question 15

What is the age requirement for driving with Uber and Lyft?

Accepted Answer

For Uber and Lyft the driving age requirement is 21 years old. For Uber Eats the age requirement is 18 years old.

Question 16

If my vehicle is a new purchase, will temporary tags be acceptable?"

Accepted Answer

Yes, for the inspection that is no problem.

Question 17

Is it okay if I have an out of state license plate or driver's license?

Accepted Answer

As far as the inspection goes this is no problem but we do recommend checking with Uber and Lyft regarding their policies on these issues.

Question 18

What if my name is not listed on the insurance?

Accepted Answer

Pertaining to the vehicle inspection, we do not check your insurance but Uber and Lyft require that your name be listed on the insurance in order to start driving for them.

Question 19

Does the car have to be registered in my name?

Accepted Answer

As far as the vehicle inspection we do not check the registration of your car. For Uber and Lyft, as long as the insurance is in your name it does not matter if the car is registered in your name or not.

Question 20

How should I prepare for the inspection?

Accepted Answer

Good question!
 
1. Make sure that your phone in fully charged so that it will be able to last long enought for a 5-10 minute video chat.
 
2. Download a video chat app. If you have an iphone we will use facetime. If you have an android, we found the best video chat app is Skype but we will use whichever app you prefer.
 
3. Have a penny ready so that we can do a tire tread test to make sure your tires are suitable for ride share driving. The inspector helping you will guide you through the process and it is very quick and easy.
 
4. Most importantly, make sure that you are in a place that gets a good cell signal. If you can connect to wi-fi that would be best but make sure that your cellular data is on (sometimes you will be connected to your house wi-fi and when you go out to your car the signal disconnects) so that if this happens your data will keep your video chat connected. 
 
5. Finally, make sure that your are in a well lit area. Especially if at night. Gas stations are a great place to go for lighting at night.

Question 21

What kind of inspection do you provide?

Accepted Answer

We provide a 19-point inspection that is deemed suitable by Uber and Lyft to be approved for ride share driving. You can see an example of our 19-point inspection here .(https://image.et.uber.com/lib/fe92127371650c7976/m/8/VehicleInspectionV2.pdf)

Frequently Asked Questions

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CONTACT

Tel: (858) 829-1173

contact@rmi-inspections.com

OUR GOAL:

"Provide a convenient and quality inspection experience by utilizing smart phone technology to get your inspection done over video chat at a competitive price"